11.15.18 Central Florida Bureau Chief’s Desk

By : Jeremy Williams
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I was sitting at my desk, drinking my coffee and chatting with some coworkers when my team leader came up to me and said that we had a meeting to attend. I didn’t know what she was talking about but in those days I was terrible at managing my schedule so forgetting about a meeting seemed like something I might do.

I was a second-level supervisor at a call center for the company Express Scripts. For those who aren’t familiar it’s a Prescription Benefits Manager. That’s just fancy talk for insurance for medications. I started working there after I discharged from the Air Force in 2007. Six years in the military, of being told where to go, when to go there and to stay in the closet left me in need of a change in my life.

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